When your Wii console has a problem, it shows specific Wii error codes to tell you what the problem is. These codes can be in the form of 5 or 6 digit reference numbers (which aren't very helpful to say the least) or error messages that are only slightly more helpful.
You can find the error code you're getting from the list of Wii error codes below.
Please note that the tips for each error code have been put together by consulting the official Nintendo website and other technical websites around the internet.
The tips provided for fixing Wii problems on this site do not constitute professional advice and should always be followed together with the official instruction booklets that came with your console.
If you're not sure how to fix your specific problem, please call Nintendo's Customer Service Helpline in the US on 1-800 255-3700 or in the UK on 0870 6060 247. An official Nintendo agent will talk you through the steps you need to solve you problem.
To find your error code easily on this page, use either of these simple ways to find your code…
- 32030
The Nintendo Wi-Fi Connection servers are down for maintenance. You'll need to try your connection again later.
If you've tried again after several hours but still get this error code, then call the Nintendo Customer Service helpline in the US on 1-800 255-3700 or in the UK on 0870 6060 247 for help.
- 32002
The Nintendo Wi-Fi Connection servers could be experiencing a high amount of traffic, try your connecting again later.
If you've tried again after several hours but still can't connect, there might be a problem with your connection. Have a look at the following tips to try to solve the problem:
1. You can try to connect by adjusting the "Channel" your wireless router broadcasts on. Nintendo recommends setting your wireless router to either channel 1 or 11. This can potentially increase the download speed and makes connecting your Wii console to the internet and Wii Shop easier. The Nintendo website has a guide that shows you how to change the channel on your wireless router.
2. Make sure you've put in the correct DNS information into the Wii console's connection settings. It's a bit "techy" but you can check this by going onto your computer and doing the following:i. Turn on your computer and your Wii consoleii. Click the "Start" button in the lower left-hand corner of your computer.iii. Click "Run."iv. Type "cmd" into the box that pops up and press "Enter".v. Type "IPCONFIG/ALL" and press Enter (do not type the quotation marks).vi. The Primary DNS and Secondary DNS information are two of the items that come up on your computer screen. Make sure that the DNS information you have entered into the Wii console's Manual Settings are exactly the same as those displayed on your computer screen.
If you've confirmed that your DNS setting are correct and you're still receiving this error code, then call the Nintendo Customer Service helpline in the US on 1-800 255-3700 or in the UK on 0870 6060 247 for help.
If you're using the Nintendo Wi-Fi USB Connector to connect to the internet, then head over to Nintendo's Troubleshooting site for the Wi-Fi USB Connector for more detailed help.
If you're using the Wii LAN Adaptor to connect to the internet, then head over to Nintendo's Troubleshooting site for the Wii LAN Adaptor for more detailed help.
If you've tried the steps above but still can't connect, Nintendo's servers may be down. Try connecting to the internet again later.
- 32003
Your Wii console memory is full and there isn't enough room to save the item you're trying to download. You'll need to free up some space on your console to save this update.
You can free up memory space by moving things like photos, videos, music, game saves or other downloaded items onto an SD memory card. You can also increase space on your console by deleting these items outright.
The Nintendo website has step-by-step instructions for copying data onto your SD memory card.
- 32004
Your internet connection may not work with the Wii console. Satellite and dial-up internet services don't work properly with the Wii console and may cause this error code.
The Wii console can generally only connect to the internet using cable or DSL (broadband) internet services. If your internet service is provided by your cable TV company or by your telephone company, then you should have the correct internet service.
If you're using the USB Wi-Fi connector to run your Wii internet connection through your computer, and your computer has security software running (like a firewall, anti-virus or spyware program), you may need to add your Wii console to the security software's "safe list" in order to connect via your computer (read through your security software's instruction manual to learn how to do this).
This error may also happen when a lot of people are trying to use Nintendo's online service at the same time. If Nintendo has released a new update for the Wii, or another very popular download has been released, then this is probably why this error is happening. Wait a few hours for the rush of people to slow down and try connecting again.
- The following Wii error codes 50420, 50421, 50422
You have not installed your Wii LAN Adapter properly (this is the cable that you're using to connect your Wii to your internet router).
1. Only the official Wii LAN Adaptor will work with the Wii console, so check that you're using the official internet cable made by Nintendo (click here to see the picture and connection steps on the Nintendo website).
2. Ensure that the Wii LAN Adapter setup is correct, and that the Wii LAN Adapter was connected with the console turned off. Click here to see Nintendo's step by step connection instructions.
The following Wii error codes all have the same possible solutions, which you can read below this list of codes…
- All Wii Error Codes between 51000 and 51099
- All Wii Error Codes Between 54000 and 54099
- All Wii Error Codes Between 51300 and 51399
- All Wii Error Codes Between 52100 and 52199
- All Wii Error Codes Between 52200 and 52299
- All Wii Error Codes Between 52400 and 52499
- All Wii Error Codes Between 52500 and 52599
- 51130
This is a General Troubleshooting error code and does not have any one specific cause. You'll need to try the following steps to try to solve the problem.
1. Your wireless router sends out an internet signal using a specific "channel" (much like a radio broadcasts over the airwaves). You can change the "channel" that your wireless router uses to broadcast the internet signal manually. Nintendo suggests setting your wireless router to either channel 1 or 11, as these are supposed to be the fastest channels for download speed.
The Nintendo website has a guide that shows you how to change the channel on your wireless router.
2. In addition to the broadcasting channel, there is also a broadcast setting. This can be set to either "G", "B", or "Mixed." Nintendo suggests that the "Mixed" setting gives the best network connection, but you might need to try all three settings to get the best network connection.
3. Home appliances and other devices that are near to your console, like microwaves and cordless phones, might cause interference with your wireless network connection, so try turning these off. Other wireless devices like keyboards and computer mice can also interfere with your network connection.
- 52030
This error code pops up because of a problem with your wireless internet security. This gets pretty technical, so I'll send you straight over to Nintendo's specific troubleshooting page to help you try and correct this.
- 52230
There appears to be an issue with your wireless router's firewall, again this can get fairly technical, so pop over to the Nintendo website to get step-by-step instructions to solve this.
- 209576
- 209600
- 209601
This Error Code usually indicates that the console timed out when trying to connect you to Nintendo's servers. Read the steps below depending on how you're connecting to the internet…
If you're connecting your console using a wireless router:
1. Make sure you are using a "broadband" internet connection. The Wii console can generally only connect to the internet using cable or DSL (broadband) internet services. If your internet service is provided by your cable TV company or by your telephone company, then you should have the correct internet service.
2. You can also try to connect by adjusting the "Channel" your wireless router broadcasts on. Nintendo recommends setting your wireless router to either channel 1 or 11. This can potentially increase the download speed and makes connecting your Wii console to the internet easier. The Nintendo website has a guide that shows you how to change the channel on your wireless router.
3. Home appliances and other devices near to your console, like microwaves and cordless phones, may be interfering with your wireless network connection, so try turning these off. Other wireless devices like keyboards and computer mice can also interfere with your network connection.
4. If you get this error often, the firewall settings on your wireless router might be causing this problem. You might need to switch off your wireless security on your router. To do this, pop over to the Nintendo website to get step-by-step instructions.
5. Make sure you've put in the correct DNS information into the Wii console's connection settings. It's a bit "techy" but you can check this by going onto your computer and doing the following:i. Turn on your computer and your Wii consoleii. Click the "Start" button in the lower left-hand corner of your computer.iii. Click "Run."iv. Type "cmd" into the box that pops up and press "Enter".v. Type "IPCONFIG/ALL" and press Enter (don't type the quotation marks).vi. The Primary DNS and Secondary DNS information are two of the items that come up on your computer screen. Make sure that the DNS information you have entered into the Wii console's Manual Settings are exactly the same as those displayed on your computer screen.
6. Unplug both your router and modem from the wall. Wait a few minutes, and plug the modem back in. Wait a few minutes and then turn on the router. Try to connect your console to the internet and see if it connects.
If you're connecting your console using a Nintendo Wi-Fi USB Connector
1. Make sure you're using a "broadband" internet connection. The Wii console can generally only connect to the internet using cable or DSL (broadband) internet services. If your internet service is provided by your cable TV company or by your telephone company, then you should have the correct internet service.
2. If your PC has any security programs (firewall, anti-virus, spyware, etc.), you might need to add the Wi-Fi USB Connector to the list of safe programs in your security software (read the instruction manual that came with your security software to find out how to do this).
3. If you're using a router, turning off the router's firewall will allow the Wii console to connect online and receive a system update. Once the update is received, you can turn the firewall back on. For information on locating and disabling your router's firewall, please read the instruction manual that came with your router or contact the manufacturer.
Wired Connection (Wii LAN Adapter)
1. Make sure you've put in the correct DNS information into the Wii console's connection settings. It’s a bit "techy" but you can check this by going onto your computer and doing the following:i. Turn on your computer and your Wii consoleii. Click the "Start" button in the lower left-hand corner of your computer.iii. Click "Run."iv. Type "cmd" into the box that pops up and press "Enter".v. Type "IPCONFIG/ALL" and press Enter (do not type the quotation marks).vi. The Primary DNS and Secondary DNS information are two of the items that come up on your computer screen. Make sure that the DNS information you have entered into the Wii console's Manual Settings are exactly the same as those displayed on your computer screen.
2. Unplug both your router and modem from the wall. Wait a few minutes, and plug the modem back in. Wait a few minutes and then turn on the router. Try to connect the Wii console to the internet and see if it connects.
- 220602
There appears to be an issue with the DNS server your Wii is receiving.
1. Make sure you've put in the correct DNS information into the Wii console's connection settings. It's a bit "techy" but you can check this by going onto your computer and doing the following:i. Turn on your computer and your Wii consoleii. Click the "Start" button in the lower left-hand corner of your computer.iii. Click "Run."iv. Type "cmd" into the box that pops ups and press "Enter".v. Type "IPCONFIG/ALL" and press Enter (do not type the quotation marks).vi. The Primary DNS and Secondary DNS information are two of the items that come up on your computer screen. Make sure that the DNS information you have entered into the Wii console's Manual Settings are exactly the same as those displayed on your computer screen.
If this doesn't solve the problem, use the DNS number called "Default Gateway" after you type in IPCONFIG/ALL. Try to connect to the internet again.
2. Read Nintendo's Firewall/Antivirus/Antispyware/Adware compatibility information by clicking here. This page should help you to resolve this issue if it's a software related problem.
The following Wii error codes all have the same possible solutions, which you can read below this list of codes…
The following Wii error codes all have the same possible solutions, which you can read below this list of codes…
- 209826
- 200802
- 204800
- 204801
- 209593
- 209826
There's a temporary problem with the Wii Shop Channel. You'll need to wait a few hours and try to connect to the Shop again. Nintendo might be doing scheduled maintenance or there are just too many people trying to use it.
You can also try to connect by adjusting the "Channel" your wireless router broadcasts on. Nintendo recommends setting your wireless router to either channel 1 or 11. This can potentially increase the download speed and makes connecting your Wii console to the internet and Wii Shop easier. The Nintendo website has a guide that shows you how to change the channel on your wireless router.
If your Wii console is far from your wireless router, try to move the router closer to the Wii console and try the connecting again. Because the router is sending the internet signal across the airwaves, the closer your router is to the Wii console, the stronger the connection.
If you've tried again after a few hours but keep getting this error code, then call the Nintendo Customer Service helpline in the US on 1-800 255-3700 or in the UK on 0870 6060 247 for help.
- 204038
This error code happens because of an issue with the Wii Shop Channel, and is similar to the set of codes above. This error code might be caused by…
1. Wireless interference. Nintendo has a detailed troubleshooting guide for improving "Slow Download Times or Errors Received While Connecting".
2. Nintendo's servers have a temporary network issue. Wait a few hours and try to connect to the Internet Channel again.
If you don't have any luck and these tips don't fix the problem, then call the Nintendo Customer Service helpline in the US on 1-800 255-3700 or in the UK on 0870 6060 247 for help.
- All Wii Error Codes Between 204901 and 204914
- 204961
- 204962
- 204963
- All Wii Error Codes Between 204965 and 204972
There's an issue with your connection to the Wii Shop Channel. Nintendo suggests trying these steps to solve the problem:
1. Go into the Wii Menu on the main menu screen.
2. Select "Wii Settings," then "Internet," and "Connection Settings."
3. Delete your existing Internet Connection Settings and enter your internet connection setting again.
4. After you've entered your connection details again, test your internet connection to see if it works. If the test connection works, try to connect to the Wii Shop again.
If your Wii internet connection is working, and you still get this error, then there might be a temporary issue with the Wii Shop Channel. It's frustrating but wait a few hours and try connecting to the Shop again.
If you've tried all the above troubleshooting and you still get this error code, call the Nintendo Customer Service helpline in the US on 1-800 255-3700 or in the UK on 0870 6060 247 for help.
- 205621
If you're trying to buy something from the Wii Shop, it seems that you've already bought this item before. If you can't find this item in your Wii Menu, you can download it again from the Wii Shop Channel (choose "Download" from the title's page in the Wii Shop Channel).
If you still get this error, call the Nintendo Customer Service helpline in the US on 1-800 255-3700 or in the UK on 0870 6060 247 for help.
- 205643
There's a problem with your Wii Shop account. You'll need to call the Nintendo Customer Service helpline in the US on 1-800 255-3700 or in the UK on 0870 6060 247 for help.
- 206401
Your "My Nintendo" username or password is incorrect or invalid. Try the following to fix the problem.
1. Check that you're entering your My Nintendo username and password correctly.
2. If this is the first time you're using the Wii Shop Channel, make sure that you're not pressing "Link" while the fields are blank. If you don't have a My Nintendo membership, you need to select "Do not link".
If you've worked through these tips and you're still getting this error code, then you'll need to call the Nintendo Customer Service helpline in the US on 1-800 255-3700 or in the UK on 0870 6060 247 for help.
The following Wii error codes all have the same possible solutions, which you can read below this list of codes…
